Which of the following should be placed between a heatsink and a processor setting them in place?

A: Thermal grease.
B: Rubber cement.
C: Plastic plate.
D: Ceramic plate.
Answer: A

What is the benefit of an Energy Star compliant computer? (Choose two)

A. Will last longer before breaking down.
B. Is manufactured with less toxic chemicals.
C. Runs cooler.
D. Uses less electricity.


Answer: C, D

A customer complains that a recently upgraded computer shuts down after a few minutes of operation. You verify the power supply is working correctly.

A customer complains that a recently upgraded computer shuts down after a few
minutes of operation. You verify the power supply is working correctly.
Which of the following is the NEXT component you should check?


A. CPU cooling fan
B. Computer memory
C. IDE Harddrives
D. CMOS battery


Answer: A

A customer has a cable that has a connector with 15 pins. The pins are arranged in three rows of 5 pins. What would this cable be used for?

A customer has a cable that has a connector with 15 pins. The pins are arranged in three rows of 5 pins. What would this cable be used for?

A. Game Port
B. COM Port
C. VGA Monitor
D. LPT Port

Answer: C

What is IEEE 1394b also known as?

What is IEEE 1394b also known as?


A. Firewire 400
B. USB 1.0
C. Firewire 800
D. USB 2.0
Answer: C

Which Printer interface Operates at either 400 or 800 Mbps?

Which Printer interface Operates at either 400 or 800 Mbps?

A. Ethernet
B. FireWire
C. Parallel
D. Serial
Answer: B

Upgrading to a new AGP video card from a PCI video card has which of the following benefits?

A. Reduces heat inside the system unit
B. Frees up a USB slot
C. AGP type video cards have a newer design over the PC vide cards
D. Increases the video performance
Answer: D

Identify the I/O port described below. An external D Shaped connectors with a total of 15 female pins in 3 rows.

Identify the I/O port described below. An external D Shaped connectors with a total of 15 female pins in 3 rows.

A. Parellel Port.
B. Serial Port.
C. VGA Video Port
D. Joy Stick/MIDI Port.
E. USB Port.
Answer: C

When installing a new video card in a system which previously used an onboard video controller, the onboard video controller needs to be

When installing a new video card in a system which previously used an onboard
video controller, the on-board video controller needs to be

A. disabled in the windows control panel
B. disable in the BIOS
C. Physically removed.
D. disable using the jumper pin on the new video card.
Answer: B

Which of the following will allow you to use a laptop as a desktop system? (Select two)

Which of the following will allow you to use a laptop as a desktop system? (Select
two)
A. External Hard drive
B. Port Replicator
C. Hot Swappable drive
D. Docking station
E. Home base
Answer: B, D

A client wants to upgrade the storage in a computer. The original drive is working, just the owner needs additional free space. The technician install

A client wants to upgrade the storage in a computer. The original drive is working,
just the owner needs additional free space. The technician installs a new 40GB ATA Hard drive in the system. It can be heard spinning up, but the drive is NOT recognized by the system's BIOS. Select the MOST likely problems. (Select Two)


A. Faulty Harddrive
B. Incompatible Operating System
C. Drive capacity too large for BIOS
D. Incorrect termination

Answer: A, C

When installing an ISA Modem it would be good practice to know available ____ and___________to use before installing the modem.(Select Two).

A. SCSI/IDs
B. COM Ports
C. ISA address
D. IRQ number.
Answer: B, D

A customer just installed a new CD-RW. The system was working fine before the installation, but now the CD-RW does not work.

A customer just installed a new CD-RW. The system was working fine before the installation, but now the CD-RW does not work. What should you suggest that the customer should do?

A. Flash or upgrade the BIOS

B. Check the CONFIG.SYS setup

C. Add the CD-RW in the device manager

D. Check the jumper settings on the CD-RW

Answer: D

A workstation has just been installed on the Ethernet LAN but cannot communicate with the network. What should you do first?

A. Reinstall the network protocols.

B. Reinstall the network interface card driver.

C. Verify the IP configuration on the workstation.

D. Verify the link status on the computer’s network card.

Answer: D

Which device would you plug into an AGP slot?

A. Hard drive

B. Serial port

C. Video card

D. External storage device

Answer: C

A video resolution of 800 into 600 would constitute which video mode?

A. EGA

B. VGA

C. CGA

D. SVGA

Answer: D

Which ports are most often used to connect a digital camera to a computer? (Choose two)

A. USB Port

B. SCSI Port

C. PS/2 Port

D. Parallel Port

E. RS-232 Port

Answer: A, E

A groan grasps the peanut near the offending anthology.